Question of the Week

What is the Student Satisfaction Inventory?

Team Matters spoke to Zong Her and Tom Heaney from the office of Institutional Research and Effectiveness about the upcoming Student Satisfaction Inventory. 

Monday, Feb. 19 to Friday, March 9, Madison College will facilitate the Noel-Levitz Student Satisfaction Inventory (SSI), a survey of all degree credit students. This survey is conducted every two years and completed by students online, outside of class time. The SSI will take students approximately 15-20 minutes to complete. Stations will also be set up in the 

Faculty and staff are asked to encourage students to participate in the survey, the results of which are compiled and reported by an outside firm, providing important insights into areas of student satisfaction and provide key direction for initiatives related to retention, strategic planning, communications, overall student services and more.  Additionally, Madison College’s results will be benchmarked against those from other two-year institutions nationwide. 

All degree credit students will receive an email inviting them to participate. Laptop stations will be set up and staffed Feb. 19-21 near the Atrium Café at Truax and in libraries at our regional campuses.

To increase the response rate and hear from as many students as possible, several giveaway prizes are being offered as incentives, including a $500 Madison College scholarship, Chromebook laptop computer, $100 Amazon gift card and more.

If you know of a student in need of accommodations to participate in the survey, please contact Tom Heaney or Zong Her at 608-246-6412.

What is the Student Satisfaction Inventory?

Published January 22, 2018. Updated January 24, 2018.