During the week of spring break, Madison College’s Truax Campus wireless infrastructure will be upgraded.
Technology Services will be working on the installation March 18-22. Work includes upgrading the wireless access points and connecting them to the upgraded software.
During the installation, access for faculty, staff, students and guests will be tested and once the upgrade is complete, the network at Truax and Health Services will be put into production use. This should have no impact for people using the network.
It is very important that Tech Services is aware of any issues that may come up, and the department welcomes and encourages employees' feedback.
Anyone who notices any issues is encouraged to reach out to the Technology Services Help Desk and ask that the ticket be sent to the Networking Group. Tech Services is constantly working to ensure that the products and support it provides are meeting employees' needs and working as they should.
The Help Desk can be reached by calling 608.246.6666.
Published March 13, 2019.