Faculty encouraged to use Early Alert program

What is an Early Alert (EA)? Early Alert is a program that faculty utilize to connect academically at-risk students to Retention Services. Once an Early Alert is issued by a faculty member, an Advisor will reach out and provide tools and support to the student in need.

How do I identify an at-risk student who might benefit from an Early Alert referral?

 Faculty should refer students once they’ve had 3 unsuccessful attempts to connect with a student who exhibits at least one of the following behaviors, as these are signs a student may be academically at-risk:

  • Sporadic classroom/discussion board attendance
  • Unresponsive to outreach (verbal, email, voice mail)
  • Poor exam scores
  • Missing assignments
  • Extreme shifts in behavior
  • Significant life changes such as death of a loved one, physical illness or job loss

How do I make an Early Alert Referral?

Please make referrals via the class roster in the faculty center and submit within 48 hours of the 3rd outreach attempt.
Here are the steps:

1. Click on the Early Alert icon next to the student's name.

2. A form will automatically populate with the student's information.

3. Add reasons for the referral and submit.

What happens after an Early Alert is issued?

Once the Early Alert referral has been made, the student will receive an automated message from his/her assigned advisor. This message will encourage the student to make an appointment to discuss the Early Alert. The assigned advisor will be notified of the Early Alert and will phone the student. If a successful contact is made, the advisor will provide support and the tools necessary to get the student back on track. If the student does not respond, the advisor will send a final email to the student. Advisors will follow-up with the faculty member who submitted the Early Alert so he/she is aware of the outcome.

Frequently Ased Questions

Can I issue multiple Early Alerts on the same student?

No; Only submit one Early Alert per student per class.

Can I issue an Early Alert for a No Show student?

No; No Shows are not Early Alerts they should be recorded as No Shows on class rosters.

How soon in the semester can I issue an Early Alert?

As soon as you notice the student is at-risk and you are unable to make contact.

Early intervention in the semester is vital to student success. How can I reach out to a struggling student?

Offer to meet with the student outside of class to discuss the problem/concern. Communicate via email/phone to reach a student who has stopped coming to class. Invite student to discuss tests, quizzes and assignment scores.

Please direct additional questions to Janine Wilson, RISE Director:

Published September 11, 2019.