Voicemail, auto attendant system to be updated

Technology Services is changing the voicemail and auto attendant system at Madison College effective Wednesday, June 27. This change does not affect the functionality employees have today and their voicemail should still flow into their Outlook mailboxes. Auto attendant messages (aka voice menus) will remain in place but will be rerecorded with a consistent voice.

The change requires each user to record a new voice mail greeting and create a PIN on their mailbox. New instructions will be distributed prior to the update. Please watch for the announcement.

Published June 13, 2018. Updated June 20, 2018.